You might lose your job... to a robot!



As technology advances we all look forward to a future with flying cars and the cure for awful diseases like cancer. I am willing to bet though, that you have not yet thought about the possibility of your boss replacing you with a robot. Well sadly it is something that many of us are going to have to face, and the worst part is, it may be sooner than we could have anticipated.

You can’t really blame your boss though, after-all robots don’t need salaries, holidays or lunch breaks. They also don’t usually backchat or give sass. (Anyone that has Siri knows this is a lie!)

Here is a list of the jobs that will inevitably be filled by metal and plastic.

Writer



Luckily for people like me, this isn’t the creative kind of writer (yet). We are talking about insurance underwriters, report writers and sports writers (because reporting the football scores could be done by a monkey, never mind a robot). Robots are great at analyzing numbers and generating reports and this is a process that could soon be entirely automated.

The Washington Post has a robot that has already generated over 800 sports reports. These reports previously had to be generated by a human being.

They’re coming for us!

Let’s move on before the robots are programmed to take over my job too!

Bank Customer Service Representatives



In recent years those working in customer facing roles in our banks have taken a hit. With the introduction of cash machines and mobile banking apps, branches have been closing down and the amount of jobs for representatives have dwindled massively.

HSBC are already using IBM’s artificial intelligence to process documents and invoices. Previously this had to be done manually. They are also working with IBM to develop AI that can answer customer queries in place of the staff that currently do those jobs.

General Customer Service and Sales Advisors



If you call your energy provider or your local council, in most cases an automated voice will answer the phone and direct you to the department you are wanting to speak to but soon there won’t be another department to talk to, it will just be a robot on the other end of the phone.

Using a robot will eliminate bias and discrimination but also human error and data protection risks too. You will no longer need to key in your credit card details so the advisor on the other end of the phone doesn’t hear them.

By using robots instead of humans, the intention is to make the customer experience better and to get you the information you need quickly and accurately.

(I spend most of my time shouting “Put me through to a human” at those automated lines, I’m not convinced my ‘experience’ is going to be bettered when there aren’t any humans to talk to.)

I feel like we are only a few years away from being in something from ‘I,Robot’ or ‘Terminator’. We all know how well those movies turned out.

Accountants



It goes without saying that numbers, invoices and auditing are functions that robots will not have any issues with. These robots will be faster and more efficient than their human counter parts meaning that even if management were willing to pay wages for humans to do the same job, they would be faced with a slower process and the margin for human error.

This is happening as we speak. Robots are being tried and tested over and over again to ensure they are fit for purpose.

Taxi Driver



I’m sure I do not need to tell you about the advancement in the motor industry. In the US, millions of dollars are being put into the development of driverless cars.

If you think about the times that you have taken a taxi, what were your reasons? Did you have a few too many to drink? Couldn’t cope with the stress of driving somewhere new? Don’t have a driver’s license? Flying cars will eradicate all of these problems because you won’t be driving at all.

You also won’t need to pay large amounts for the journey as your trip won’t be funding a taxi office or workers’ wages.

With money being piled into this technology, it won’t be long until they figure out the kinks that they are encountering at the moment.

Doctors



There are never enough doctors in the world to meet the demand from sick and injured people. With technology being developed to diagnose and treat illness in patients effectively and efficiently, this may be the only positive change robots could provide us with.

How do you stay employed when the robots take over?

You adapt. Robots are never going to be able to provide the same human elements humans can. They will not be able to feel empathy or treat patients or customers in the same way that you can.



Be positive, learn new skills, work with the robots (as much as you may hate them), but most of all be human because that is something they can never be.


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Want to read more from RLR Distribution? Check out the iGen (1995 – 2012) – Five things you should know post.


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